product care

C A N D L E S

storage

store in a cool, dry, well ventilated area

keep out of direct sunlight

keep out of reach of children and pets

store away from sources of ignition

before burning

trim wick to 5mm before first burn and following future burns (when the wax is set), untrimmed wicks cause sooting, smoking & high flames.

keep the wax pool clear of debris, wick trimmings and matches

light your candle in a well ventilated room free of draughts or fans, lots of airflow may cause your candle to soot, or cause rapid, uneven burning.

burn candle on a level, heat resistant surface

during burn

burn candle for at least two-three hours to avoid tunnelling, this is where the wax pool melts down the middle but misses the wax towards the edge of the jar. tunnelling shortens candle lifetime, may cause flame to extinguish further down the candle and wastes lots of precious fragrance in the left over wax.

do not burn the candle for more than four hours at a time, to prevent large flames, soot, smoke and the vessel becoming too hot.

after burn

following extinguishing flame using a candle snuffer, centre and straighten the wick. burning the candle for too long can cause wicks to tilt, if you see a flaming wick come close to the vessel wall extinguish immediately to prevent vessel cracking. 

allow candle to completely cool before re lighting.

stop burning candle when 10mm of wax remains at the bottom

"Caring for your 
products correctly not only gives better results during use, it can also 
extend the product's 
longevity"

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R E E D  D I F F U S E R S

storage

store in a cool, dry, well ventilated area

keep out of direct sunlight

keep out of reach of children and pets

store away from sources of ignition

to use

unscrew diffuser cork and place reeds down the neck of diffuser, allow to saturate in diffuser fluid for one hour then remove reeds and flip, replacing with opposite end of reeds

reed diffuser placement is key, place in well ventilated area somewhere 'wafty' such as near a door way or walk way

do not place reed diffuser in direct sunlight or on a radiator, when the diffuser gets hot it will push fluid through the reeds much more quickly reducing the lifespan of the diffuser.

do not place on plastic, polished or painted surfaces, wipe container before use and every time reeds are flipped to ensure fluid is not on outside of container

if spillage occurs wipe away with a damp cloth immediately

for optimum results turn reeds every 3-5 days

reeds can be removed to reduce 'scent throw' or increased for a stronger scent, another way to increase scent is to turn reeds more frequently, increasing scent  in turn reduces life span as fluid will travel through diffuser faster

safety

keep out of reach of children and pets

do not light reeds, flammable liquid

keep away from electrical equipment and follow reed diffuser placement advice above

always place on a level surface

additional information

this product is not vegan friendly, here's why: although our eco friendly diffuser base is not tested on any of our furry friends, unfortunately, like many similar products and beauty and hair products, historically it was tested on animals. we are happy in the knowledge that although we do not support this ever happening, this is most definitely a thing of the past and our choice of diffuser base is that of a sustainable source with solubility power and low carbon footprint, that is not toxic to humans or the environment and is known for it's fragrance enhancing performance.

all of our fragrances remain vegan friendly and animal cruelty free. 

did you know? 💭
all of our products are phthalate & paraben free
we source all of our quality components from uk small businesses 
we hand pour all of our candles, here in nottinghamshire, no machines, just us and our warming pots 

how we test 🧪
everything we make is rigorously tested on a regular basis
candles are initially tested numerous times and then we continue to test one from future batches
reed diffusers are tested regularly  and are known for their great 'scent throw'

how we are eco conscious 🌍
before sourcing components we research the effects these may have on the environment and consider how we can do better, if there is an alternative that is better on our world thats what we get
we don't ship outside of the uk, nor do we source components from businesses afar